Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:

I have just got a SSE technicolor tg589vac.
I have tried every variation of the password, serial number etc to log into the gateway with no luck?

The only option would be to factory reset the router. NickDJ
Date of Posting: 24 October 2016
Posted By: mike
Hi, I got this router from SSE but I can not seem to be able to log in to it. Also lost my wifi card.

Try the username 'Administrator' or 'admin' and try using the serial number on the bottom of the router. These are common combinations used by ISPs.
Date of Posting: 10 October 2016
Posted By: Curtis
Question: Does the Technicolour TG589VAC offer the ability to host multiple SSID's (for guest networks).

Unfortunately the TG589vac does not have that option, however, it does have two SSIDs, one for 2.5Ghz (wirelss N) and one for 5Ghz (Wireless N / AC). You could use one of those for the guest network as they have different a name and password.
Date of Posting: 14 August 2016
Posted By: Dave
I type admin and the access key, it said the password are wrong. I have try many times. I'm sure that I didn't type it wrong.

Answer: The default username and password is 'admin' on the TG588 & TG589. I've sent you an email to help.
Date of Posting: 24 July 2016
Posted By: HUIMIN
Is it possible for me to download the user guide for the Technicolor TG589vac Router/Modem from your website?

Answer: If you click on the icon which appears in the top-right it should open a Google Docs view. If you then select the icon 'Open Original' at the top you can download the document. NickDJ
Date of Posting: 20 July 2016
Posted By: Jay
If you find any issues with this website, have a suggestion, or would would like a guide added please leave me a message.
Date of Posting: 18 July 2016
Posted By: Nick Darley-Jones
Website Administrator, Gloucestershire

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